This position tours the facilities and grounds; assists with the welfare and safety of personnel and patients; investigates critical incidents; assists employees, patients and visitors; interfaces with emergency response agencies; secures doors; monitors parking and traffic control. Uses integrity and honesty when performing assigned security duties. Reports all security violations, and performs duties promptly and accurately. Works varied assignments and shifts.

About Fairbanks Memorial Hospital

Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior with a strong patient-to-nurse ratio and Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.

1. Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff. 

2. Responds to all emergency codes for assistance and control. Patrols and inspects facilities, grounds and parking lots frequently to assist in maintaining a safer and more secure environment. Assists employees with security related matters, mediate disputes, conduct interviews, conduct searches, enforces parking regulations and traffic control. Serves as a security subject matter expert. 

3. Assists medical staff in restraining and handling troubled/combative patients. Ensures security policies are being followed. Patrols unoccupied areas and sets the alarms when appropriate. Locks and unlocks facility doors at prescribed times. Conducts money pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department. Releases bodies from the morgue, ensuring that all paperwork is complete. Checks alarms to ensure they are in proper working order. Escorts patients, visitors and employees when required for security purposes. Participates in security lead training designed for staff. 

4. Maintains current knowledge of applicable laws and regulations. Performs “citizen arrest” and demonstrate critical thinking skills during extremely stressful situations as needed. 

5. Appropriately and effectively utilizes assigned skills and tools according to policy and training. 

6. Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors. Maintains an accurate log of all relevant security activities during each shift. 

7. Professionally testifies in criminal court, state hearings and review boards as required. 

8. Based on area of assignment may assist in the maintenance and preservation of confidential health documents including scanning into electronic patient health information systems. Maintains accountability for valuables/property and forms of evidence. 

9. Operates and monitors Security's camera system. Downloads videos and recordings for all safety, trips and falls, and security related incidents. Monitors HUGs and access control systems. 

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

High school diploma/GED or equivalent working knowledge. Must possess a valid driver’s license and be eligible for coverage under the company auto insurance policy (if from out of state, within 90 days of employment).

Must possess at least one (1) year of relevant experience in security, law enforcement, military or similar training and/or experience. Or successfully completed FHP security officer training program.

Must possess the ability to make accurate observations and exercise good independent judgment in a variety of situations (including emergencies). Must demonstrate the ability to write comprehensive security reports. Must have the ability to write comprehensive security reports. Must have basic computer skills.

Must successfully complete all required security departmental training, including completion of all Officer Trainee competencies within the first 6 months of employment.  Must successfully complete all other department specific annual training and mandatory training as assigned.

Must present a professional appearance and demeanor at all times and must possess strong verbal communications skills.  Must pass a psychological evaluation upon hire and promotion to an armed officer. Must qualify and maintain proficiency with assigned skills and tools consistent with the force continuum, excluding firearms.  Skills/tools may include AVADE® Advanced Workplace Violence Mitigation Skills, handcuffs, OC Gel, Taser®, and/or expandable baton.

Must be able to demonstrate the ability to perform physical requirements of the position. Capabilities will be demonstrated through the successful completion of similarly related skills testing. Employees hired on or after January 1, 2022 will need to successfully demonstrate the physical requirements before starting in the role. Employees hired before January 1, 2022 must be able to successfully demonstrate the physical requirements by December 31, 2022. If upon initial evaluation, an employee is unable to successfully demonstrate the physical requirements, there will be a quarterly assessment administered. This physical skills assessment will then be conducted on an annual basis and employees must successfully meet the requirements to remain in role.

PREFERRED QUALIFICATIONS

Prefer Law enforcement, military or security related experience, including experience working within a medical facility.

Additional related education and/or experience preferred.