We are seeking a dedicated and compassionate Patient Care Coordinator to join our dynamic Porter Heart and Vascular team. This pivotal role involves providing exceptional support to patients navigating their cardiovascular care, ensuring a smooth and efficient experience from appointment scheduling to follow-up care. As a Patient Care Coordinator, you will serve as the primary point of contact for patients, helping them understand their treatment plans, addressing inquiries, and collaborating with our medical team to deliver personalized, high-quality care. If you are organized, empathetic, and committed to making a positive impact on patients' lives, we invite you to apply and become an integral part of our cardiology clinic.
Pay & Benefits:
This role provides comprehensive support for patients with cardiac devices, working closely with an Electrophysiology (EP) cardiologist and the cardiac device technician to ensure optimal patient care. Responsibilities center on managing the unique needs of cardiac device patients, including patient intake, clinical preparation, and administrative coordination.
About Fairbanks Memorial Hospital
Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission-accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior with a strong patient-to-nurse ratio and Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. other duties as assigned.
High school diploma/GED or equivalent working knowledge.
Requires three or more years working in a hospital or medical office. Requires knowledge of medical terminology. Must be able to work under minimal supervision and make independent decisions using good judgment. Excellent communication, human relations, attention to detail and organizational skills are required. Must possess highly developed interpersonal relations and process coordination skills.
Requires knowledge of payer contract terms and processes. Requires the ability to perform basic math function and the ability to handle confidential information and sensitive issues. Must be able to work effectively with common office software and hospital software to perform intake and updates to patient medical history in addition to other software used in scheduling and billing.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
Foundation Health Partners is an EEO/AAP employer; qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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